customer support1

Customer Support - German + English


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  • Migdal Sonol, Menachem Begin, Tel Aviv

Online Marketing Company is seeking a bilingual French and English speaking Customer Support Representative to join our Support team in Tel Aviv.

They provide training, but ideal candidates will be flexible self-starters with excellent communication skills and strong attention to detail.

They are seeking people with leadership qualities who desire to grow with our company.

Shift:

  • Mon – Fri- Available to work 5 shifts per week, 14:00-23:00

Job Description:

  • Help support global clientele. You will be assisting traders in navigating multiple platforms. This role represents the crucial link between front office and back office, as such; additional responsibilities include shaping future product development and providing feedback on current products.

Key Duties & Responsibilities:

  • Provide top notch support across a variety of web based platforms.
  • Ensure client concerns and problems are resolved in a timely manner.
  • Communicate technical concepts to clients with a variety of different technical backgrounds.
  • Be comfortable in a role working as the authority for a multitude of technical topics.

Requirements:

  • Mother Tongue German and a high level English
  • Strong MS Office skills with familiarity of CRM preferred (not required)
  • Must be customer focused
  • Available to work 5 shifts per week – 14:00-23:00

 


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SEND YOUR CV


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SEND YOUR CV


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